About Us

Take care, together

Ontario Medical Supply (OMS) is a leading distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario.

Together with our customers, we work towards supporting optimal health outcomes and better quality of life.

Young man helping elderly man in long term care

Specializing in long term care, assisted living, retirement and home health care

At Ontario Medical Supply, we focus on the needs of continuing care communities and home health care clients. Being a mid-sized supplier supporting individuals living in congregate care or at home, we are responsive and can provide insight and in-depth expertise in the sector.

OMS is a distributor for leading manufacturers in the healthcare industry providing a comprehensive selection of clinical products and health care services that support clients throughout the continuum of care;

The three OMS distribution centres are certified ISO 9001:2015, the international standard for a quality management system, used to develop efficient processes in providing support to our customers.

Superior medical
supplies and equipment
available for you

OMS carries over 10,000 medical products and ensures that all high-volume clinical products are kept in stock so we are able to deliver to any part of Ontario within two business days – most locations are next day.

Doctor in room with medical supplies giving patient IV

One medical products supplier; many ways to help

Customers in the know reap the benefits of working with a single healthcare supplier for all their medical needs.

OMS is the only Canadian distributor that offers medical equipment, clinical supplies and pharmaceutical products and is a licensed wholesaler of pharmaceuticals.

Through our specialty pharmacy services division, we partner with healthcare providers to manage their patients’ complex specialty medication regimes, supporting their practices with high-touch services for patient support. OMS also operates three retail pharmacies in Ontario, two of which are located in The Ottawa Hospital (Civic and General Campuses), and one in Windsor.

Unmatched Health Care Service

With our humble beginnings three generations ago as a family-owned and operated business, we’ve forged deep relationships with our long-standing customers, and as we continue to expand, we treat new customers with equal care and courtesy.

OMS/Royal Drugs Leadership

CEO

Yves Portelance

Yves leads the Ontario Medical Supply and Royal Drugs teams with the goal of increasing the reach of our products and services while maximizing efficiencies and profitability for the organization. With over 25 years of experience, Yves is a senior leader with a solid track record of bringing businesses to scale and market leadership, focusing on integrating vision and strategy with performance management. Prior to OMS and Royal, Yves led the acute care and technology solutions business at Cardinal Health Canada, and was responsible for the Integrated Healthcare Solutions business at McKesson Canada.

CFO

Eric Finley

Eric leads the company’s finance functions, including accounting, financial planning and analysis, treasury, audit and acquisitions. He has over a decade of experience in finance, consulting and operations. Prior to joining the company in 2022, Eric worked at Richter Consulting, advising clients on corporate reorganizations, mergers and acquisitions, and other stakeholder mandates (including advising management, board of directors and lenders). Earlier in his career, Eric worked at PWC in its assurance practice working with emerging companies and asset management clients. Eric holds a Bachelor of Commerce from McGill University and is a Chartered Professional Accountant.

Vice-President, Operations

Vito Cianci

Vito oversees the comprehensive Operations functions at OMS, a crucial sector encompassing Warehousing, Transportation, Customer Care, Vendor Relations, Purchasing, and Process Improvement Teams. Having held various roles in large corporate and privately held companies, he has over 35 years of Distribution, Logistics, Lean Manufacturing and Facilities and Project Management experience across many heavily regulated industries including Aerospace, Automotive and Pharmaceutical. Vito holds a Bachelor of Engineering degree from Ryerson University (TMU).

Senior Director, Infusion Services & Pharmacy Operations

Ross Kearns

Mr. Kearns has overall business responsibility for infusion services, overseeing pharmacy sites in Ottawa, Kingston and Mississauga, including accountability over pharmaceutical sourcing and clinical support functions. He also oversees three retail pharmacy sites in Ottawa and Windsor, Ontario. Ross is a highly qualified executive with more than 30 years of cross-functional financial, administrative and operational management experience primarily at the senior management level. A professional accountant by training, Ross adds financial acumen to the diverse OMS management team.

Senior Director, Specialty

Terry Hodge

Terry runs the Specialty line of business, leading a fully integrated marketing strategy and business development team that delivers innovative healthcare solutions for physicians and their patients. Her more than 20 years spent in the pharmaceutical industry in progressively senior sales and marketing roles has allowed her to gain a wealth of expertise and knowledge of the healthcare landscape. Terry always puts the customer first and is passionate about integrating pharmacy in the Circle of Care to optimize the patient journey and drive better health outcomes.

Senior Director, Sales – Medical Supplies and Equipment

Victoria Jurincic

Victoria heads Sales in the Medical Supplies and Equipment sector, managing Patient-Centered Solutions, Mobility, and OMS Retail stores. These divisions not only help position OMS within key market channels but also ensures OMS remains a leader in the industry. Prior to joining the OMS team, Victoria spent close to 20 years in Marketing and Sales, in senior leadership roles managing large-scale businesses across several healthcare sectors for Becton Dickison, Baxter Healthcare, Amgen, Pfizer, and Bayer and worked in Marketing and Advertising agencies in North America. She is strategic-minded, has a passion for leadership, and a focus on making a meaningful difference with clinicians, customers, and patients. Victoria received holds a Bachelor of Science degree from the University of Toronto, a Master of Science degree from the University of Guelph, and a certificate from the Schulich School of Business Executive Program.

Senior Director, Human Resources

Patrick Isada

Patrick leads the Human Resources team for Ontario Medical Supply and Royal Drugs. He has held leadership roles with regional, national, and international responsibilities in healthcare, food processing, and retail, most recently with Baxter and Hillrom. Patrick specializes in all aspects of HR, including employee engagement, fostering a culture of collaboration, accountability, and customer service, leading transformational change, and driving business and individual growth. He holds a Bachelor of Commerce (Honours) from Memorial University of Newfoundland and an MBA from the University of Toronto.

Director, Business Support

Stephanie Schouten

With over 20 years of office management experience, including a decade of directly supporting senior leadership teams, Stephanie is a seasoned professional with a commitment to excellence and an ability to adapt to new challenges, making her an indispensable asset. As Director, Business Support, Stephanie oversees Office and Facilities Support, Marketing and Communications, and E-Commerce. She continues to provide invaluable support to the Senior Leadership Team and Executive Office.

Senior Manager, Quality Systems

Rachel Burtch

Rachel is responsible for Ontario Medical Supply quality management system and quality assurance program. Her focus is on ensuring all products and services meet or exceed appliable standards and regulations. Her team is responsible for interactions with the federal regulatory authorities as it relates to the safety and quality of our products and services. With more than 13 years of quality experience within the highly regulated industries of pharmaceutical, medical device and cannabis manufacturing, Rachel leads with integrity and is passionate for quality and timely service.

Ontario Medical Supply (OMS) facility in 1974

Our History

1974

Ontario Medical Supply (OMS) started as a local, three-person medical supply business in the Ottawa region. In 1974, the Desjardins Healthcare Group (DHG), a regional provider of pharmaceuticals and healthcare products and services founded in the 1920s, expanded with the purchase of OMS.

1993

In 1993, OMS moved its head office, warehousing and distribution facilities to a new location, but after time OMS had significantly outgrown this 12,000 SF facility and in 2007, the company moved into their new 50,000 SF facility, including a 5,000 SF medical products showroom, located at 1100 Algoma Road, Ottawa, where it remains today.

2013

In 2013, Medical Pharmacies Group Limited (MPGL), a leading provider of pharmacy services to the continuing care sector, acquired the Desjardins Healthcare Group, which included a specialty pharmacy providing home infusion therapy, parenteral nutrition, and OMS. The newly merged organization offered the most comprehensive suite of pharmacy services and medical products available in Canada, bringing innovative and cost-effective healthcare solutions to the group’s many clients.
Today OMS continues to operate from its head office in Ottawa, and is growing and expanding its services across Ontario and parts of Quebec.

2020 - 2022

Ontario Medical Supply opens three new retail stores: 631 Fortune Crescent, Kingston, Aline-Chrétien Health Hub, 2225 Mer-Bleue Road, Orleans, and The Ottawa Hospital, General Campus, 501 Smyth Road, Ottawa.

2023

On June 19th, 2023 Medical Pharmacies Group Limited announced an exciting change to its pharmacy operations. On July 17th, 2023, the pharmacies began operating as Royal Drugs – a name that reflects the premium quality of our products and services and embodies our commitment to offering our customers an experience that is second to none.

On July 24th, 2023, Capital Health Partners Inc. acquired Ontario Medical Supply and Royal Drugs with a vision of expanding both brands throughout Ontario.

Clients We Serve

Home Health Care

There’s no place like home, and a healthcare challenge shouldn’t stop one from enjoying it. Ontario Medical Supply supports clients to not only live, but thrive at home. We provide products and health services to Home and Community Care Support Services (formerly LHIN formerly CCAC), home care agencies and providers as well as direct to clients, to keep them at home comfortably, for as long as possible.

Continuing and
Long-Term Care

We specialize in supporting palliative and hospice care, long-term care, post-acute care, assisted living, retirement homes and other congregate living facilities with healthcare supplies and medical equipment needed for everyday living. We also provide staff with education and programming to ensure a seamless integration and to maximize quality, safety and engagement.

Government and Agencies

Federal, provincial and municipal government services and agencies require a leader in specialty pharmacy management, medical supplies and equipment. Ontario Medical Supply has a proven track record of understanding and meeting the needs of our government and agency partners; some client relationships in the sector span decades.